Individuals and roles

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The term Individuals and roles is used in MIT90s to denote one of the six factors (synonym of category) which have to be balanced when managing the deployment of IT in organisations.

Notice also that all factors project into the External environment beyond the Organisational border, with the exception of Management processes. Thus the category Individuals and roles should contain customers (students in the case of a university) as a subcategory. The other main subcategory of individuals and roles is staff - however, I would argue that senior management should be broken out as a further subcategory.


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